Fraud FAQs
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How do you protect my personal information?
We take your privacy seriously. Our website uses SSL encryption to secure your personal data and payment information during transactions. Your data is never shared with third parties without your consent.
What should I do if I suspect fraudulent activity on my account?
If you notice any suspicious activity on your account, immediately contact our customer support team at support@gobuyanytime.com. We will investigate the matter and assist in protecting your account.
I received an email saying I won something, but I don’t remember entering a contest. Is it fraud?
Be cautious! We never send unsolicited emails asking for personal information or credit card details. If you receive a suspicious email, please do not click on any links or provide your details. Contact us directly to verify the legitimacy of the communication.
What happens if my payment is declined but I’m charged?
In the event of a declined payment, we work with our payment processor to ensure that you are not charged. If you believe there was an error, please contact our support team immediately so we can investigate and resolve the issue.
Are my credit card details stored on your website?
No! We do not store any of your credit card details on our website. All payments are processed securely through trusted, third-party payment gateways.
How do you handle fraudulent chargebacks?
We investigate any fraudulent chargebacks thoroughly. If we identify that a chargeback has been filed fraudulently, we will take appropriate actions to resolve the issue, including working with our payment processor to dispute the chargeback.
What steps do you take to prevent fraud on your website?
We use advanced fraud detection systems that monitor transactions for any unusual activity. This includes verifying payment methods, tracking customer behavior, and using secure payment gateways to ensure each order is legitimate.